About Us
We are a company dedicated to bringing luxury watches within reach for those who desire them. Many professionals must present themselves appropriately in the work place, or desire to dress in a certain manner. Accessories are an important part of ones presentation to the world, but, for many, the highest brands are out of reach. Because we focus on obtaining quality pre-owned watches, or new watches from dealers at steep discounts, we can pass significant savings to you. No longer will you need to limit yourself to those second tier brands when you really wish to make a statement about who you are. Trust in the internet can be a difficult thing to find or obtain. We strive to earn your trust by making sure our watches are authentic. All our pre-owned watches are properly serviced before sale by a watchmaker, and polished by a jeweler to look magnificent. We also work to make sure our clients are happy with the buying process and the watches they buy. Trust is a two-way street as well, and we have generally worked through customer referrals. This has allowed us a certain measure of screening, to know our clients better and to feel comfortable spending time at their service. Our website is a way to introduce ourselves to a wider audience, so we look forward to meeting and working with each one of you in your purchase or watch collecting efforts. In short, we strive to be Your Personal Luxury Watch Dealer. Close [X]
Authenticity
We unconditionally guarantee our watches to be authentic, unless specifically noted. If the watch contains after-market parts, such as after-market diamonds, dial, strap, bracelet, etc., then we will specifically note that in the product description. If within 30 days of date of receipt, the manufacturer, its service center, boutique store or authorized dealer attests in writing on letterhead that the watch is counterfeit, then we will refund the full amount including your cost to ship back to us. Please contact us directly before sending the watch back, or we will refuse shipment. Refunds will be given in the same method as payment and will occur only after we inspect the watch to make sure it is the same one that we shipped to you. Close [X]
Service and Warranty
Maestro warrants the mechanical movement of each item for a period of six (6) months from the date of purchase. This warranty will not apply to, and Maestro will have no responsibility for (i) any item that has been serviced, modified or altered in any way by you or any third party acting on our behalf without Maestro's express prior written consent. For any breach of the above warranty, your exclusive remedy and Maestro's entire liability, will, at Maestro's sole option, be to (i) replace or repair the Item so that it conforms with the warranty or (ii) reimburse your purchase price for the item. Except as expressly stated in the item description, items are not subject to the manufacturer's warranty. An item will not be subject to the preceding warranty by Maestro during any period that it is subject to the manufacturer's warranty. THE WARRANTIES SET FORTH IN THIS SECTION ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER WRITTEN, ORAL, EXPRESS, IMPLIED OR STATUTORY. EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, MAESTRO MAKES NO WARRANTY OR REPRESENTATION, EXPRESS OR IMPLIED, AS TO ITEM. VENDOR SPECIFICALLY DISCLAIMS, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Close [X]
Terms of Use
All users of the Mark of Luxury website (the "Website") agree that their access to and use of the Website are subject to these Terms of Use and all applicable laws, and that any such access or use is undertaken at the user's own risk.. As used herein, the words "user," "you" and "your" mean users of the Website and the words "we," "our," and "Maestro" mean Maestro & Associates, Ltd., the owner and operator of the Website. These terms of use constitute a binding legal agreement (the "Agreement") between you and Maestro. PLEASE READ THIS PAGE CAREFULLY. By using the Website you agree to be legally bound by the terms and conditions set forth in this Agreement; If you do not accept the terms stated here, do not use the Website. This Agreement is subject to change and may be modified at any time, and any such modification shall be effective immediately upon posting of the modified agreement on the Website. Your right to use the Website will terminate immediately, without any further action by Maestro, if you breach any terms of this Agreement. All content, graphics, code and software used on or incorporated into the Website, or delivered by the Website by RSS, Atom or other feed, and the arrangement or integration of all such content, graphics, code and software, are subject to copyrights held by or licensed to Maestro, and all rights thereto are specifically reserved. Permission is granted to electronically copy and print hard a single copy of pages from the Website solely for personal, non-commercial purposes related to the placement of an order or shopping with Maestro. Regardless of the extent to which any material on the Website is protected by copyright you agree that you may not sell or modify such material or copy, display, retransmit, distribute, disseminate, sell, publish, broadcast, or otherwise use such material in any form or media for any public or commercial purpose, including the generation of derivative material, except as expressly permitted by Maestro. Any other use of the Website or content or information contained in the Website is strictly prohibited without the prior written consent of Maestro. Mark of Luxury and other marks are tradenames and trademarks of Maestro. Maestro's trademarks may not be used by the user in connection with any product or service that is not offered by Maestro, in any manner that is likely to cause confusion in the marketplace, or that disparages or discredits Maestro. Other trademarks, product names and company names or logos used on the Website are the property of their respective owners. You may not use the Website in any manner that: violates this Agreement, infringes the copyright, trademark, trade secret or other intellectual property rights of others or violates the privacy or publicity or other personal rights of others, is fraudulent, deceptive, defamatory, obscene, threatening, harassing, abusive, hateful, or embarrassing to another user or any other person or entity, or violates applicable laws, including without limitation, consumer protection and trade laws and regulations. Except as specifically authorized in advance by Maestro, users may not deep-link to the Website for any purpose or use any robot, spider or other automatic device or process to monitor or copy any portion of the Website. The Website may contain typographical errors or inaccuracies and may not be complete or current. Maestro therefore reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to pricing and availability. The Website, and any information or content on the Website, are provided "as is" and "as available," and Maestro makes no representations or warranties of any kind, whether express or implied, with respect to the Website or content or information available on or through the Website. To the extent permitted under applicable laws, neither Maestro nor its affiliates, nor the directors, officers, employees, agents, contractors, successors or assigns of each (inn each case, a "Released Party"), shall be liable for any damages whatsoever arising out of or related to the use of the Website. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if the Released Party is notified in advance of the potential for any such damages. In no event shall any Released Party be liable to you or anyone else for any decision made or action taken by you or anyone else in reliance on the Website or any of its content. In no event shall the aggregate liability to you for all claims directly or indirectly arising from the use of the Website exceed one dollar ($1.00). Some jurisdictions do not allow the limitation of liability, so the foregoing limitation may not apply to you. As a material inducement to provide you with use of the Website, you hereby indemnify, defend and hold each Released Party harmless from and against any and all damages, liability, claims, actions, demands and costs incurred by any Released Party in connection with any claim arising out of any breach by you of this Agreement, including, reasonable attorneys' fees and costs. The Website may provide links to a external Web sites. Any Web site you may access through the Website is independent, and Maestro has no control over, or responsibility with respect to, the information provided or activities undertaken by any such Web site. You need to make your own independent decisions regarding your interactions or communications with any other Web site. Any information, materials, suggestions, ideas or comments that you post or send to the Website will be deemed non-confidential. By submitting any such information, you are granting Maestro an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments for any purpose whatsoever. However, we will not use your name in connection with any such materials, information, suggestions, ideas or comments unless we first obtain your permission or otherwise are required by law to do so. Disclosure and use of information obtained from users is subject to the Website's Privacy Policy. This Agreement is governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles. Jurisdiction for any claims arising under this Agreement or out of any use of the Website will lie exclusively with the state or federal courts in Boston, Massachusetts where Maestro. has its principal place of business. If you have any questions or concerns about these Terms of Use, you can contact us by e-mail us at Close [X]
Terms of Purchase
PLEASE READ THIS AGREEMENT CAREFULLY. BY PURCHASING AN ITEM FROM MAESTRO & ASSOCIATES, LTD, YOU ACCEPT AND AGREE TO ABIDE BY THESE TERMS OF PURCHASE (THE "TERMS"). YOU AGREE THAT THE TERMS ARE ENFORCEABLE LIKE ANY WRITTEN NEGOTIATED AGREEMENT SIGNED BY YOU. IF YOU DO NOT ACCEPT THE TERMS, YOU MUST CLICK ON THE "CANCEL" BUTTON AND NOT PURCHASE THE ITEM. WHEN USED IN THIS AGREEMENT, THE WORDS "YOU" AND "YOUR" MEAN THE MERCHANT THAT IS REGISTERING FOR THE SERVICE AND THE WORDS "WE," "OUR," "US" AND "MAESTRO" MEAN MAESTRO & ASSOCIATES, LTD. 1. Order Your completion of the order form creates no contractual or other obligation on behalf of Maestro. Any such obligation will only be created by our acceptance of your order, which will be solely within our discretion. WE RESERVE THE RIGHT TO REJECT ANY ORDER. You will be solely responsible for the accuracy and truthfulness of the information you provide in your order form. Maestro will be entitled to rely on and any all information you provide. We will, and you expressly authorize us to, use the information you provide in your order form to: (a) process your purchase including, without limitation, processing payments as set forth under 'Billing' below and communicating with you about the status of your purchase and (b) communicate with you about other products or services offered by Maestro or other topics we think you might find of interest. You represent and warrant to Maestro that: (a) you are over eighteen (18) years of age; (b) you are authorized to use the payment method designated in your order form to purchase the goods you are ordering; and (c) the information provided in your order form is complete, accurate and truthful. As a material inducement to accept your order, you agree to indemnify, defend and hold Maestro, and its officers, directors, owners, agents, partners, information providers, and affiliates harmless from and against any and all demands, damages, liability, claims, actions, demands and costs incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of the preceding representations and warranties, including, reasonable attorneys' fees and costs. 2. Billing Except as expressly agreed in advance by Maestro, all billing and payment will be in United States dollars. We reserve the right to refuse a payment method and/or require a specific payment method for any order in our sole discretion. You will be billed in the amount set forth in your order form and in the manner designated in your order form, and you hereby authorize this billing. If payment is made by personal check from a United States bank or a Unite States money order, there will be a minimum ten (10) business day holding period for the funds to clear through the banking system prior to shipment. If payment is made by personal check from a bank outside the United States, there will be a minimum twenty (20) business day holding period for the funds to clear through the banking system prior to shipment. Except as expressly set forth in these Terms, all charges are non-refundable. If we are unable to bill charges in the manner designated in your order form, we will promptly notify you to the e-mail address specified in your order and will suspend the processing of your order until you pay any outstanding charges through some other means. If you have not paid outstanding charges within forty-eight (48) hours of notice, your order will be cancelled. 3. Layaway If you choose the 'lay away' option, all payments will be non-refundable. You will be required to make an initial cash down payment equal to twenty-five (25) percent of the sale price in the form of bank wire, personal check, money order, cashier check, or bank check. Your item will not be placed on hold until your deposit has cleared. The remaining installment payments will be made on the schedule agreed to between you and us, and each payment will either be paid in cash, using one of the methods listed above, or automatically billed to the payment method selected by you, as designated in your order form. Your item will not ship until you have made your final payment. If we do not receive or are unable to bill any payment when due, we will promptly notify you to the e-mail address specified in your order. If you have not made the payment through some other means within seventy-two (72) hours of notice, your order will be cancelled and the item will be removed from lay away hold and returned to stock. THERE ARE NO REFUNDS OR RETURNS ON LAYAWAY ITEMS. IF A LAYAWAY ORDER IS CANCELLED, WE WILL IN OUR SOLE DISCRETION EITHER RETAIN ALL OR PART OF YOUR PAYMENTS AS LIQUIDATED DAMAGES OR PROVIDE A 180-DAY STORE CREDIT FOR ALL OR PART OF YOUR PAYMENTS, EXCLUDING THE AMOUNT OF YOUR INITIAL CASH DOWN PAYMENT. 4. Risk of Loss All items purchased from Maestro are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. 5. Shipping We ship globally. While we recognize that shipping costs are expensive for international bidders, please be aware that insurance costs are expensive and are required. Shipments will made only to the confirmed Paypal address; to the AVS associated address linked to the Google Checkout account; to the address printed on the personal check; or, in the case of money orders or bank wires or other forms of payments, to an agreed upon designated address. All shipments will be sent with insurance and tracking, using a courier of our choice. All import duties/taxes are the responsibility of the buyer. Please contact the relevant local authorities for the applicable ordinances and duty rates. We will not fill out the custom form incorrectly (e.g. mark as gift or decreased value). We reserve the right to refuse shipment to certain destinations; in such cases, any payments will be fully refunded. 6. Returns/Refunds You may return items within seven (7) days of delivery for a refund of the purchase price. We do not refund the shipping costs of your original purchase or pay your return shipping costs. We also reserve the right to deduct from your refund the cost to repair any damage to the item. You must notify us before shipping any item for return. All returns must be sent by registered mail, signature required, insured for the full value of the item - we are not responsible for any items lost or damaged during return shipping. Your refund will be paid in the same manner that you paid your original purchase price. You should allow four (4) weeks from the time you give your package to the return shipper to receive your refund; to include the transit time for us to receive your item, time for us to process your return and time for your bank, credit card company, or other payment processor to process our refund request. 7. Warranty Maestro warrants the mechanical movement of each item for a period of six (6) months from the date of purchase. This warranty will not apply to, and Maestro will have no responsibility for (i) any item that has been serviced, modified or altered in any way by you or any third party acting on our behalf without Maestro's express prior written consent. For any breach of the above warranty, your exclusive remedy and Maestro's entire liability, will, at Maestro's sole option, be to (i) replace or repair the Item so that it conforms with the warranty or (ii) reimburse your purchase price for the item. Except as expressly stated in the item description, items are not subject to the manufacturer's warranty. An item will not be subject to the preceding warranty by Maestro during any period that it is subject to the manufacturer's warranty. THE WARRANTIES SET FORTH IN THIS SECTION 7 ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, WHETHER WRITTEN, ORAL, EXPRESS, IMPLIED OR STATUTORY. EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, MAESTRO MAKES NO WARRANTY OR REPRESENTATION, EXPRESS OR IMPLIED, AS TO ITEM. VENDOR SPECIFICALLY DISCLAIMS, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. 8. Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, (A) MAESTRO WILL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO ANY PURCHASE, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY INCLUDING NEGLIGENCE, AND EVEN IF MAESTRO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND (B) MAESTRO'S AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO ANY PURCHASE WILL NOT EXCEED THE PURCHASE PRICE ACTUALLY PAID BY YOU FOR SUCH PURCHASE. 9. Governing Law. All purchases will be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts. The courts of Suffolk County, Massachusetts will have exclusive jurisdiction over all disputes relating to any purchase. Copyright 2009 Maestro & Associates, Ltd. All rights reserved. Close [X]
Privacy policy
This page states the Privacy Policy applicable to the Mark of Luxury website (the "Website") as of October 22, 2009. As used herein, the words "user," "you" and "your" mean users of the Website and the words "we," "our," and "Maestro" mean Maestro & Associates, Ltd., the owner and operator of the Website. Please read this page carefully. Collection and use of non-personal informationIf you visit the Website, we do not collect any personally identifiable information about you (such as your name, address, phone number or email address) unless you provide it, as described under "Collection of personal information" below. We will not disclose any personal information to a third party without your express prior written authorization. We collect non-personally-identifiable information about you, such as: the server your computer is logged into; your IP address (a unique number that is automatically assigned to your computer whenever you are surfing the Web; many Web servers automatically identify your computer by its IP address); your domain type (com, .net, .edu, etc.); and other standard information included with every communication sent on the Internet, such as browser type, operating system, browser language, service provider, and local time. We also collect data from the Web logs of our computers that deliver content on the Website, including information about what you view. Along with information gathered from our other users, we create "aggregate data" reports that we may disclose to third parties. We may also study aggregate data in order to enhance our existing services or develop new services. We can and will use IP addresses to identify a user when we feel it is necessary to enforce compliance with our terms of use or to protect our service, site, customers, or others. Use of cookiesMaestro uses cookies, which are small text files placed on your computer's hard drive, on the Website, for record keeping, to track your movements when you visit the Website and to help us determine what type of information to present to you. The use of cookies is an industry standard - you'll find them used at most Web sites. Our cookies and web beacons do not contain any personally identifiable information about you, and do not damage or alter your system files in any way. The first time you visit the Website, Maestro assigns you a unique, anonymous ID, which is stored in the cookie on your computer. Collection of personal informationYou must provide personal information in order to use certain features of the Website, including, but not limited to, making purchases through the Website. The manner in which we will use any personal information will be disclosed when you provide the information. We will, and by your use of these features you expressly authorize us to, use the information you provide in order to provide these features. Except as disclosed when you sign up for a feature, we will not share any personal information that you provide with any third party or use the information for any purpose other than to provide the specific feature that you request. Who is collecting your informationYour information is being collected solely by Maestro. See the discussion under "With whom your information may be shared" below concerning the circumstances under which we may disclose certain of your information to third parties. With whom your information may be sharedMaestro does not sell, trade or rent your personal information to others. We may provide your personal information to others with your prior permission. In each instance, your information would not be used in any manner that is inconsistent with this Privacy Policy without your prior permission. Retention of informationAny information we collect may be retained for an indeterminate period of time. Confidentiality and SecurityMaestro has implemented generally accepted security standards to protect information from loss, misuse and unauthorized access, disclosure, alteration or destruction. Only employees of Maestro have access to the information we collect, and these employees are made aware of and required to comply with our privacy policy. Links to Other SitesThe Website may provide links to an external Web site. When you click on such a link, you will leave Maestro. The privacy policy of the external Web site will then be in effect, not Maestro's. Maestro does not control or makes an endorsement of any kind regarding the external site or its privacy policy. Maestro's policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond Maestro's control, and is not to be applied in any manner contrary to applicable law or governmental regulation. We do not control cookies from the other sites that you may link to from Maestro. ChildrenThe Website is not a commercial Web site or an online service directed to children under 13 years of age and our content and other services are not written, intended, or designed for children under the age of 13. Changes to this privacy policyAll versions of this privacy policy are dated with the effective date (the date on which the policy was posted to Maestro). Maestro will only use the information we learn about you in the manner described in the Privacy Policy in effect when the information was collected from you. However, we reserve the right to change the terms of this Privacy Policy at any time by posting revisions to our site. Changes in corporate structureIf Maestro is sold, merged or otherwise transferred to another entity, the personal information you have provided at this site may be transferred as part of that transaction. However, we will take steps to assure that any personal information is used in a manner consistent with the Maestro privacy policy under which it was collected. Effect of Legal Obligations upon this Privacy PolicyMaestro may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to comply with law, to cooperate with or seek assistance from law enforcement, to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Maestro's rights or property, other Maestro users, or anyone else that could be harmed by such activities. Maestro may disclose user information when we believe in good faith that the law requires it. Effect of Privacy PolicyThis privacy policy is not intended to and does not create any contractual or legal rights in or on behalf of any party. As noted above, we may revise this privacy policy from time to time in our sole discretion. QuestionsIf you have any questions about this privacy policy, please contact us at . Close [X]
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